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Thursday, January 26, 2017

Customer Spotlight: Business Cloud Reduces Stress For Their Team and Clients Using GQueues

This post is part of the GQueues 2017 Customer Success series. Every two weeks through March, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Business Cloud Inc is a Canadian-based company that specializes in transitioning businesses from their current IT infrastructure to a cloud-based system. They are an official Google Cloud Partner and bundle their services with several third-party apps, including GQueues. Their eight-person team provides unlimited support and customer service to small and medium-size businesses across Canada.

Before discovering GQueues, the Business Cloud team was using Mavenlink to manage large projects, but lacked a system for organizing their daily to-dos. Cheryl Sweigman, Account Manager, was introduced to GQueues in 2015 when a client requested support with adopting it in their company. As she dove in to learn more, Cheryl quickly realized that it had exactly what her team needed in a task management tool.

Business Cloud was founded on G Suite (formerly Google Apps for work), so features like Google Drive integration and GQueues for Gmail make their work even easier. “If someone emails you a task, you can automatically link it to GQueues to organize yourself better,” Cheryl noted. She loves how GQueues keeps everything in one place, so she never has to worry about missing things.

Business Cloud’s goal is to use technology to relieve stress for businesses so they can focus on their mission statement. Knowing that GQueues had already helped her team accomplish that goal, Cheryl explained that it was an easy decision to enter into an official partnership with GQueues in 2016. Now when clients work with Business Cloud, they have the option to add GQueues to their package and receive ongoing training and support from the team.

To learn more about how Business Cloud uses GQueues, read the full case study.