Blog

Wednesday, May 20, 2015

Customer Spotlight: Food for the Hungry Boosts Efficiency with GQueues


This blog is part of the GQueues 2015 Customer Success series. Every week through May, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Food for the Hungry (FH) is an international Christian relief and development organization providing emergency food supplies, sanitation solutions and leadership training to impoverished villages in 18 countries. Last year, FH helped to establish sanitation programs in over 600 African villages and helped nearly 5,500 children continue attending school.

Sarah Dalrymple, International Employment Services Manager for the organization's HR department in Arizona, noticed that her team struggled to work with employees on different schedules and time zones. She needed a tool to help them organize tasks and improve productivity. In 2009, Dalrymple began using GQueues to organize her work, and liked it so much she asked IT to purchase a business license for her team.

Dalrymple loves the' tagging feature which helps to customize her workflow and group similar tasks. Since integrating GQueues in the office, Dalrymple's team collaborates more effectively and respect everyone's work schedule. As she noted, “GQueues allows our team to accomplish a large volume of work efficiently.”

To learn more about how Food for the Hungry benefits from GQueues, read our full case study here.

Wednesday, May 13, 2015

Customer Spotlight: Bean Life Science Museum Coordinates Educational Shows with GQueues




This blog is part of the GQueues 2015 Customer Success series. Every week through May, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

The Monte L. Bean Life Science Museum is located on the Brigham Young University campus in Provo, Utah. Founded in 1978, it houses more than 2 million insects, plants, reptiles, birds and fish and attracts over 100,000 visitors every year. Student educators give live animal shows to the public, both on-campus and in local schools.

After the museum transitioned to Google Apps in 2012, Katy Knight, Museum Educational Administrator, needed a task manager that would be easy for both staff and student educators to learn and that would integrate with Google. Knight discovered GQueues and after reading its reviews, decided to use it to coordinate her students’ live animal shows.

Knight’s favorite feature is GQueues’ Calendar integration with text message reminders. Students’ accountability for animal shows has improved since they can now check tasks right from their cell phones.

Overall, GQueues has helped the museum provide higher quality educational shows to the public. “The system we have runs so smoothly that we don’t have to worry about every little show that comes up. We know students will be reminded of their events, which reduces stress,” Knight commented.

To learn more about how the Bean Life Science Museum benefits from GQueues, read the full case study.

Wednesday, May 6, 2015

2015 gCON 360° Conference Recap



We were happy to sponsor last week’s gCON 2015 Conference which offered 15 info-packed sessions designed to help organizations use Google Apps more effectively.

Presentations were led by Googlers and leaders of the Apps ecosystem with topics ranging from data security in the cloud to mobile workforce management to training users more efficiently. If you missed the conference you can still check out the session recordings here.

Today, we also congratulate our gCON 2015 raffle winner James C. of North Carolina, who now has a brand new pair of Bose QuietComfort 25 Acoustic Noise Cancelling headphones. Congratulations James, and enjoy the added focus at work!

Thanks to everyone who attended this year’s conference - we look forward to the next one and helping you find the best Google solutions for your team.



Monday, May 4, 2015

Customer Spotlight: Martinovsky Law Doubles Case Load with GQueues


This blog is part of the GQueues 2015 Customer Success series. Every week through May, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Martinovsky Law is a four-person law firm based in San Francisco, CA, representing cases in personal injury, civil litigation, international business and more. Michael Martinovsky, Attorney at Law, leads the team with two Attorneys of Counsel and the Operations Manager.

In 2011, Martinovsky Law faced a growing client base with a relatively small team. The firm needed a solution that would help them collaborate and organize case information more effectively to prevent work from falling through the cracks. Martinovsky introduced GQueues as the company's task manager and the team improved their ability to handle large volumes of work with GQueues' shared queues and task assignments feature. They now stay up to date with all their tasks, cases and assignments in the office or on the go using the GQueues iOS mobile app.

Since integrating GQueues into the firm, Martinovsky Law has doubled their caseload. The whole team works more efficiently and now provides higher quality service to clients by easily accessing tasks and collaborating through GQueues. Martinovsky stated, “Because we’ve organized our assignments, we’ve been able to grow without fear of things getting lost.”

To learn more about how Martinovsky Law benefits from GQueues, read our full case study here.

Tuesday, April 28, 2015

Customer Spotlight: Ministry of Supply Improves Project Management with GQueues

This blog is part of the GQueues 2015 Customer Success series. Every week through May, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Ministry of Supply is an apparel manufacturer designing high-performance, innovative business wear. The startup was founded in 2012 by three MIT graduates and currently employs 15 full-time employees in their Boston location and San Francisco pop-up store. All of Ministry of Supply’s clothing is uniquely designed with the same materials used in NASA space suits to regulate temperature, prevent wrinkles and odors and keep dry in the rain.

After switching to Google Apps in 2012, Ministry of Supply’s greatest challenge was collaborating on projects with teams in different time zones. Dan Weisman, Director of Marketing, needed a tool where his team could collaborate easily, share work in real-time and break down large projects into tangible, weekly goals.

After discovering GQueues, Weisman implemented it company-wide to meet these goals. His team benefits most from GQueues’ shared queues and subtasks, which helps them organize tasks for big projects and long-term goals. Weisman finds the assignments feature useful for updating his team in the office or on the go with the GQueues mobile app.

GQueues has helped Ministry of Supply’s employees improve accountability for their work and accomplish projects more efficiently. As Weisman noted about his team, “GQueues makes it easy to collaborate on projects and keep everyone on the same page. That visibility of the big picture is helpful.”

To learn more about Ministry of Supply’s results from using GQueues, read our full case study here.

Tuesday, April 21, 2015

Customer Spotlight: Swimelar CPA Grows Client Base with GQueues



This blog is part of the GQueues 2015 Customer Success series. Every week through May, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Swimelar CPA is an accounting and payroll firm in Frisco, Texas. Principal and founding member Michael Swimelar leads their four-person team to provide on-site and remote tax preparation services to clients nationwide.

In 2012, one of Swimelar CPA's key challenges was being able to effectively manage a growing client base with a small team. That year, Michael Swimelar decided to help his team organize state payroll regulations and more easily meet client needs.

After adopting GQueues, Swimelar CPA relied heavily on its tagging feature to organize client information. Team members now tag payroll tasks by each state in which their clients reside. They then process payroll for all the clients under a given tag, and know they have accounted for that state's payroll regulations.

By using GQueues to organize client tasks and payroll deadlines, the team is now able to accomplish larger volumes of work. They also are able to prevent careless mistakes and government fines for missed deposit dates. This reduces stress in the office, and helps the team improve the client experience.

"With GQueues we're able to deliver much higher quality service. The collaboration it enables for our business is huge - I’m really happy with it.” Michael noted.

To learn more, read our full case study with Swimelar CPA.


Tuesday, April 7, 2015

Follow this Advice to Hold Your Teams Accountable



A few weeks ago we had the pleasure of interviewing Darcy Morgan, CCO of Enerjet, a top-rated Canadian charter airline. Enerjet began using GQueues one year ago to help its teams collaborate better and manage tasks in the cloud.

The most notable benefit Enerjet has gained from using GQueues is greater accountability among its 100+ employees and delivering higher levels of service. Here are the key steps the company took to help teams get there.

Enerjet’s 3 Steps to Better Accountability:


1. Find an easy-to-learn tool. No matter how adept a tool may be, teams need to be able to use it intuitively to reap the benefits. Enerjet teams started working on GQueues shortly after its introduction to the company because, according to Darcy, “It's almost as easy as a sticky note, but much more valuable, since tasks in GQueues are shareable, trackable and manageable.”

2. Build on current systems. To be most effective, a tool must integrate with core existing systems in the workplace. Enerjet has been committed to Google Apps since their launch, a platform many businesses are using to enhance collaboration. Since GQueues integrates with Google, Enerjet easily coordinates teamwork through Drive, Gmail, Chrome, Calendar and Contacts, improving their efficiency without added effort.

3. Make collaboration automatic. When assignments are visible to all team members, there’s no question of who’s responsible for completing work on time. Enerjet teams use GQueues’ shared queues which allow them to create, share and assign tasks all in one place. This helps team members stay organized and accountable for completing their work.

To learn more about Enerjet’s success in holding teams accountable and improving their productivity as a whole, read our case study with them here.