Blog

Thursday, February 23, 2017

Customer Spotlight: Real Food for Real Kids Serves 15,000 Children Per Day Staying Organized with GQueues


This post is part of the GQueues 2017 Customer Success series. Every two weeks through March, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Real Food for Real Kids (RFRK), founded in 2004, caters fresh, nutritious meals and snacks to child care centers, elementary schools and camps throughout the greater Toronto area. Over the last 12 years, the company has grown to a team of over a 100 who plan, prepare, deliver and serve nutritious food to 15,000 kids daily.

For several years, the RFRK team stayed organized using email communication, but as the company grew, Lulu Cohen-Farnell, RFRK’s founder, recognized that they needed a more efficient system for collaborating and managing tasks. In 2014, she discovered GQueues and fell in love with it right away.

Lulu and her team quickly realized the benefits of using shared queues to assign tasks and reminders to ensure that projects were moving forward. Lulu explained that it’s felt great to check things off when they’re done and know that she’s getting people what they need to do their jobs.

"If you have a lot going on, GQueues is a helpful tool that brings down your level of stress. You don't worry if something's being forgotten and you feel on top of things,” Lulu noted.

To learn more about how Real Food For Real Kids uses GQueues, read the full case study.

Thursday, February 9, 2017

Customer Spotlight: Azusa Pacific University Department Supports Online Learning Using GQueues

This post is part of the GQueues 2017 Customer Success series. Every two weeks through March, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

University College is the online and adult division of Azusa Pacific University (APU), based in Southern California. Since 2011, they have offered affordable and flexible degree options for non-traditional students. Mike Wilday, Managing Lead Technologist in the Learning Design and Engagement Department, joined the team shortly after the school was created.

In 2014, Mike had been personally using GQueues for a few years when his department began searching for a task management system that would support more efficient collaboration. The team tried several others, but none of them integrated with Google products, which they had been using since their inception. Mike explained that it made perfect sense for them to adopt GQueues since it integrated so smoothly with Google Apps for Education.

Since choosing GQueues for the Learning Design and Engagement Department, Mike and his team have been able to focus on things that really matter, like designing learning tools and courses that will help students succeed. He explained that putting all of their to-dos in GQueues has helped them stay on top of things and complete projects more efficiently as a team.

“For the cost and for what you get out of the product, it's extremely affordable, and extremely powerful, and it just continues to get better,” Mike noted.

To learn more about how the Learning Design and Engagement Department at Azusa Pacific University uses GQueues, read the full case study.

Thursday, January 26, 2017

Customer Spotlight: Business Cloud Reduces Stress For Their Team and Clients Using GQueues

This post is part of the GQueues 2017 Customer Success series. Every two weeks through March, we will feature a valued customer’s experience to showcase how their organization increases productivity, collaboration and efficiency using GQueues. To view all the success stories, please visit www.gqueues.com/customers.

Business Cloud Inc is a Canadian-based company that specializes in transitioning businesses from their current IT infrastructure to a cloud-based system. They are an official Google Cloud Partner and bundle their services with several third-party apps, including GQueues. Their eight-person team provides unlimited support and customer service to small and medium-size businesses across Canada.

Before discovering GQueues, the Business Cloud team was using Mavenlink to manage large projects, but lacked a system for organizing their daily to-dos. Cheryl Sweigman, Account Manager, was introduced to GQueues in 2015 when a client requested support with adopting it in their company. As she dove in to learn more, Cheryl quickly realized that it had exactly what her team needed in a task management tool.

Business Cloud was founded on G Suite (formerly Google Apps for work), so features like Google Drive integration and GQueues for Gmail make their work even easier. “If someone emails you a task, you can automatically link it to GQueues to organize yourself better,” Cheryl noted. She loves how GQueues keeps everything in one place, so she never has to worry about missing things.

Business Cloud’s goal is to use technology to relieve stress for businesses so they can focus on their mission statement. Knowing that GQueues had already helped her team accomplish that goal, Cheryl explained that it was an easy decision to enter into an official partnership with GQueues in 2016. Now when clients work with Business Cloud, they have the option to add GQueues to their package and receive ongoing training and support from the team.

To learn more about how Business Cloud uses GQueues, read the full case study.

Tuesday, July 26, 2016

New Comments Feature Boosts Team Collaboration and Productivity

The new Comments feature, which launched today, is our biggest effort yet towards improving team collaboration and efficiency! With Comments you can now discuss the details of shared tasks with others, follow-up on assignments and track progress on your individual tasks.

The Comments panel makes it easy to view the conversation around a task, and time-stamped messages show the history of decisions and work. When a new comment is added, notifications are sent to collaborators via email and in-app alerts, keeping everyone up to date. You can even reply directly to an email notification and your reply will be added as a comment to the task.

Beta testers helped Comments evolve over the past few months and have called it "a crucial feature that has closed the loop on communicating and delegating very effectively." Others noted it has "eliminated a lot of back-and-forth emailing" within their organization. We hope it proves just as valuable for all our users and can't wait for you to try it out.

Watch the video below for a full tour and login to GQueues to get started today!


Thursday, June 2, 2016

GQueues Added to Google Apps Marketplace New & Notable Apps

We are excited to share that Google has selected GQueues for its New & Notable section of the Google Apps Marketplace. As a Google for Work Premier Technology Partner we are thrilled to be recognized for our focus on building deep integrations with Google products. From our popular 2-way Google Calendar syncing, to our most recent integration allowing users to create Google Drive files from within GQueues, we continue pursuing our mission to help teams work better through a simple, yet powerful task manager.

Google has long been at the forefront of the cloud revolution providing companies of all sizes with Google Apps - the leading suite of cloud-based business tools. Alongside their core offering, Google has fostered a strong ecosystem of partners building third party apps to meet the unique needs of customers in every industry.

“We want our customers to get the most out of their Google Apps experience by providing a simple and seamless way to connect third party apps that make work more productive and collaborative," said Rahul Sood, Managing Director, Apps and Search at Google. "With the New & Notable section in the Google App Marketplace you can find powerful new apps and integrations across a range of categories that extend the capabilities of your Google Apps experience and make your teams more successful. We're happy to announce that GQueues is one of the New & Notable apps in the Google Apps Marketplace for June.”

Along this same line, you can expect several more GQueues features in the coming months focused specifically on helping teams work with less friction. Stay tuned for some exciting launches!

Wednesday, May 11, 2016

Link to Tasks and Focus Your Attention with the New Task Overview

Today we're excited to launch another highly-requested feature in GQueues - viewing and linking to individual tasks with the new Task Overview.

The Task Overview lets you view and manage an individual task and its subtasks without the other tasks in the queue. It's accessible from regular queues, Smart Queues and search results, so you can focus on a specific task no matter where you are coming from. Change task properties, re-order subtasks and even show archived subtasks inline with this new view. You can also easily navigate up a level in your task hierarchy with the Up button, or jump to the containing queue by clicking the queue name.

The new Task Overview also means that every task has its own individual web address - so you can now easily link to a specific task if you want to reference it from another task.

Likewise, Google Calendar events on the web now also have a clickable link so you can quickly get to the associated task in GQueues.
Thanks to everyone who suggested these improvements on the forum, and we hope the new Task Overview makes organizing your work even easier!

Thursday, January 21, 2016

Work Faster by Creating Google Docs, Sheets and Slides in GQueues

Since launching the GQueues Attachments feature with Google Drive integration many users have requested the ability to create new files from a task itself. We are happy to announce it's now possible to create Google Docs, Sheets and Slides directly in GQueues and attach new files all in one step!

Check out the video below to see how this new feature works!